Welcome to Reiss Shop (www.allwearapparelus.com). These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to comply with these terms. Please read them carefully.

1. About Reiss Shop

Reiss Shop is a premium online retailer specializing in contemporary fashion including pants, shirts & blouses, shorts, sportswear, swimwear & beachwear, and T-shirts. We serve customers worldwide (excluding Asia and certain remote regions) with carefully curated collections that blend style and quality.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Use the website only for lawful purposes
  • Not engage in any fraudulent activities or misuse our services
  • Comply with all applicable laws and regulations

You are responsible for all activities that occur under your account. Please notify us immediately of any unauthorized use.

3. Products and Services

3.1 Product Descriptions

We strive to accurately display the colors, features, and details of our products. However, slight variations may occur due to monitor settings. Product measurements are approximate.

3.2 Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Pricing

Prices are shown in US dollars and are subject to change without notice. The price charged will be the price in effect at the time your order is placed.

Note: International customers are responsible for any customs duties, taxes, or import fees that may apply to their orders.

4. Order and Payment Terms

4.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse or cancel any order for any reason.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order placement. You authorize us to charge the total amount to your selected payment method.

4.3 Shipping

We offer two shipping options:

  1. Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after processing)
  2. Free Shipping: For orders over $50 via EMS (15-25 business days after processing)

Orders are processed within 1-2 business days (excluding weekends and holidays). Delivery times are estimates and not guaranteed.

5. Returns and Exchanges

5.1 Return Policy

We accept returns of most items within 15 days of delivery, provided:

  • Items are unused, unworn, and in original condition with all tags attached
  • Original packaging is included
  • Proof of purchase (order number) is provided

5.2 Exceptions

The following items cannot be returned:

  • Swimwear and beachwear with removed hygiene liners
  • Items marked as “Final Sale” on product pages

5.3 Return Process

To initiate a return:

  1. Email [email protected] with your order details and reason for return
  2. Wait for our Return Merchandise Authorization (RMA) number and instructions
  3. Ship items to: Reiss Shop Returns, 74 Bradford Road, Watertown, US 02472

Original shipping fees are non-refundable. Return shipping costs are the customer’s responsibility unless we made an error.

5.4 Refunds

Approved refunds are processed within 7-10 business days after we receive and inspect your return. Credit card refunds may take additional time to appear on your statement.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Reiss Shop or its content suppliers and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Liability Limitations

7.1 Product Use

Reiss Shop is not liable for any injury or damages resulting from the use or misuse of our products beyond the intended purpose.

7.2 Website Use

We strive to maintain uninterrupted service but cannot guarantee the website will always be available or error-free. We are not liable for any inconvenience or damages resulting from website downtime.

7.3 General Limitation

To the fullest extent permitted by law, Reiss Shop’s liability shall be limited to the purchase price of the product(s) in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: [email protected]

Mailing Address:
Reiss Shop
74 Bradford Road
Watertown, US 02472